How we handle the information you share with us.
Gravity Worx Climbing (“Gravity Worx”, “we”, “us”) is located at 182–184 Sussex St, Pascoe Vale VIC 3044. We are committed to protecting the personal information of everyone who interacts with us, including people who submit enquiries through our advertising.
This policy applies to personal information collected through Meta (Facebook and Instagram) lead generation forms and any other enquiry channels linked to our advertising.
When you submit an enquiry through one of our advertisements, we collect the information you provide in the form. This typically includes:
We do not collect sensitive information, financial details, or any data beyond what you voluntarily submit in the form.
We collect this information solely to respond to your enquiry. We will contact you by email or phone to follow up on the specific question or request you submitted — nothing else.
We do not use your information for unrelated marketing, sell it to third parties, or share it with any organisation outside of Gravity Worx.
Your information is received securely via Meta’s lead generation platform and stored within our internal systems for the purpose of managing your enquiry. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
We retain your details only for as long as necessary to address your enquiry, or as required by law.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, simply get in touch with us using the contact details below.
If you have any questions about this policy or the information we hold about you, please reach out: